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Article
Publication date: 10 May 2018

Ashleigh-Jane Thompson, Andrew J. Martin, Sarah Gee and Andrea N. Geurin

As the popularity of social media increases, sports brands must develop specific strategies to use them to enhance fan loyalty and build brand equity. The purpose of this paper is…

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Abstract

Purpose

As the popularity of social media increases, sports brands must develop specific strategies to use them to enhance fan loyalty and build brand equity. The purpose of this paper is to explore how two social media platforms were utilised by the Grand Slam tennis events to achieve branding and relationship marketing goals.

Design/methodology/approach

A content analytic design was employed to examine Twitter and Facebook posts from the official accounts during, and post-, each respective event.

Findings

Both sites were utilised to cultivate long-term relationships with fans and develop brand loyalty, rather than to undertake short-term marketing activations. However, these sites appear to serve a different purpose, and therefore unique strategies are required to leverage opportunities afforded by each. Interestingly, brand associations were utilised more frequently during the post-event time period.

Practical implications

This study offers practitioners with useful insight on branding and relationship-building strategies across two social platforms. These results suggest that strategies appear dependent on the event, timeframe and specific platform. Moreover, the events’ differences in post use and focus may also indicate some differences related to event branding in an international context. Furthermore, sport organisations should look to leverage creative strategies to overcome limitations that platform-specific functionality may impose.

Originality/value

This study offers unique insights brand-building efforts in an international event setting, which differ in a range of contextual factors that impact on social media utilisation.

Details

Sport, Business and Management: An International Journal, vol. 8 no. 3
Type: Research Article
ISSN: 2042-678X

Keywords

Book part
Publication date: 11 June 2021

Vanessa Ratten and Ashleigh-Jane Thompson

This chapter aims at bringing a sport-centric approach to the study of digital marketing. This is important as most of the existing research on digital marketing takes an…

Abstract

This chapter aims at bringing a sport-centric approach to the study of digital marketing. This is important as most of the existing research on digital marketing takes an industry-neutral perspective that generalises theory to all contexts. The sport industry has been a major recipient of digital marketing so it is important to recognise its impact on the evolution of digital marketing practices. To do so requires an analysis of what digital marketing is and how it has changed as a result of technological innovations. This enables a better understanding about the growth trajectory of digital sport marketing that integrates a sport-specific theory to digital marketing practices.

Book part
Publication date: 3 May 2022

Ashleigh-Jane Thompson

While emerging research suggests that women have made great gains within the higher education sector, significant challenges remain. Notably, women are still severely…

Abstract

While emerging research suggests that women have made great gains within the higher education sector, significant challenges remain. Notably, women are still severely under-represented in leadership positions in the academe, and this is even more so for international academics. As an early-career academic, I am fortunate that my journey so far has allowed me to hold various leadership positions (both informal and formal). In this book chapter, I reflect on my own experiences. In so doing, I share insights into how to be an ‘opportunist’ in gaining leadership positions as a woman, breaking through the glass ceiling – that symbolic obstacle women hit – while being an international academic. The chapter starts with a brief overview of my background and my non-traditional pathway into the Sport Management discipline more broadly and the sub-discipline where I now feel at ‘home’. In what follows, I consider how some of the barriers and challenges I faced along the way have served to shape my future self. It is, perhaps, not without some degree of irony, that strategies I developed to mitigate or overcome these led to what I term self-created opportunities. The chapter then reflects on some of the successes I have achieved.

Details

Academic Mobility and International Academics
Type: Book
ISBN: 978-1-80117-510-4

Keywords

Content available
Book part
Publication date: 11 June 2021

Abstract

Details

Developing Digital Marketing
Type: Book
ISBN: 978-1-80071-349-9

Book part
Publication date: 27 December 2013

Ashleigh Thompson

Previous quantitative research documents that college students with disabilities do not attain higher education at rates equal to their nondisabled peers. This qualitative study…

Abstract

Purpose

Previous quantitative research documents that college students with disabilities do not attain higher education at rates equal to their nondisabled peers. This qualitative study posits that socioeconomic status (SES) is a determinant of this discrepancy, and explores how SES and disability shape the college experience of New York City (NYC) students with learning disabilities (LDs), specifically.

Methodology

Research findings from semi-structured interviews with students with LDs (n = 10) at a low-SES and a high-SES colleges are presented against the backdrop of administrative data from NYC baccalaureate-granting colleges (n = 44), disability staff surveys (n = 21), and disability staff interviews (n = 9). Examined through the lens of political economy, qualitative data demonstrate the ways colleges create environments that enable or hinder student success through difference in policy implementation.

Findings

Student themes like stress, identity, and entitlement are discussed against the theoretical and empirical exploration of the intersectionality of SES and disability. Socioeconomic differences are linked to variation in students’ college choice, accessing evaluations, requesting accommodations, and receiving supplementary supports.

Details

Disability and Intersecting Statuses
Type: Book
ISBN: 978-1-78350-157-1

Keywords

Content available
Book part
Publication date: 27 December 2013

Abstract

Details

Disability and Intersecting Statuses
Type: Book
ISBN: 978-1-78350-157-1

Content available
Book part
Publication date: 3 May 2022

Abstract

Details

Academic Mobility and International Academics
Type: Book
ISBN: 978-1-80117-510-4

Abstract

Details

Academic Mobility and International Academics
Type: Book
ISBN: 978-1-80117-510-4

Book part
Publication date: 27 December 2013

Abstract

Details

Disability and Intersecting Statuses
Type: Book
ISBN: 978-1-78350-157-1

Article
Publication date: 11 April 2020

Ashleigh McFarlane and Emma Samsioe

This paper demonstrates how #50+ fashion Instagram influencers contribute to the social construction of cognitive age through their aesthetic digital labours.

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Abstract

Purpose

This paper demonstrates how #50+ fashion Instagram influencers contribute to the social construction of cognitive age through their aesthetic digital labours.

Design/methodology/approach

Non-participative netnography was used in the form of visual and textual analysis of over 300 Instagram posts including images, captions and comments.

Findings

Findings reveal how outfit selection, background choices and bodily poses redefine expressions of look age through forms of aesthetic labour. Post-construction, hashtag and emoji usage illustrates how influencers refrain from directly posting about the fashion brands that they endorse. Instead, image and personality work visually attracts followers to politically charged posts which directly impact upon the social and cultural contexts where influencers are active. This ties into present-day wider societal discourses.

Practical implications

50+ fashion influencers have high spending power. Fashion brands should refrain from using #brand and collaborate in more subtle ways and concentrate on challenging the negativity of the old-age cliché.

Originality/value

The study advances theory on the social construction of age in fashion studies by combining cognitive age with aesthetic labour to identify the characteristics of the social phenomenon of the 50+ Instagram influencer. It applies principles from critical visual analysis to digital context, thereby advancing the qualitative netnographic toolkit.

Details

Journal of Fashion Marketing and Management: An International Journal, vol. 24 no. 3
Type: Research Article
ISSN: 1361-2026

Keywords

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